Dear Esteemed Customers
Our objective at TUGROW1688 is to provide world class service to our numerous customer. In achieving this, we have made some adjustment to our procurement processes, in order to serve you better.
As regards this new procurement process, update your link on our website(www.tugrow1688.com), as the person working on your links will reach out to you relating to any updates on your order (if need be) I.e the person processes from the start to the point the goods leaves china. All you have to do is to make your commitment fee and update your link on our website, our procurement officer working on your link will send quotation to you and take responsibility for your order from the start to the end.
In this new process as well, you can track your order yourself without necessarily visiting the site. (contact your procurement officer on how to go about it).
We would like to officially announce that our Packing fee has been reduced to 1Rmb from previous 2RMB. Now packing fee of 1RMB per kg is compulsory on all goods either Procured goods or Direct shipment starting from now.
In this new procurement process, 5% service charge is non refundable. Refunds can only be used to replace order in which no extra service fee will be charge.
We are happy to inform all customers that our SEA+ AIR freight is back and better. We apologize for any inconveniences that have been caused as we had no choice to put it on hold at that time. Now the service is back and better in which the shipment duration is between 30 – 40 days from when it leaves China.
Thank you for your patronage.
We look forward doing more business with you.
